Invited Surveys

Tuesday, October 25, 2:00pm-3:00pm

Breakout session

A. Ethnography

By Susan Dray, Consultant Dray & Associates

This presentation will introduce technologists to the important benefits of user research that focuses on studying actual user behavior in the usage context. These so-called "ethnographic" techniques provide data that is not captured by any other method of defining user requirements.

Biography

Since 1979, Dr. Susan M. Dray has worked in the field of human factors to increase the quality and intuitiveness of user interface designs for users around the world. She has worked as both an internal and external consultant, and combines expertise in interface evaluation, usability evaluation, and contextual and ethnographic research with a cross-cultural and organizational perspective.

A pioneer in Human-Computer Interaction, she was Director of Human Factors at IDS [now American Express Financial Advisors], where, in 1988, she developed one of the first corporate usability labs outside the computer industry. Previously, at Honeywell, she was involved in evaluating usability of consumer product hardware and software, as well as military technologies.

Dr. Dray is a leader in the Human Factors profession nationally and internationally. She has given over 80 talks at conferences and symposia in the U.S., Europe, and Australia, including the invited Plenary Address to the 10th Congress of the International Ergonomics Association in Sydney, Australia, and the Keynote address at the 2nd South African Conference on Human-Computer Interaction, in Pretoria, South Africa in September, 2001. In addition, she has published numerous papers and book chapters. She was elected a Fellow of the Human Factors and Ergonomics Society and has chaired both the Organizational Design and Management Technical Group and the Computer Systems Technical Group of this same organization, as well as the Computers and Communications Scientific and Technical Committee of the International Ergonomics Association. Dr. Dray was the North American editor of the prestigious international journal Behaviour and Information Technology, and she currently edits the Business column of the Association for Computing Machinery's magazine interactions.

Dr. Dray received her doctorate in Psychology from UCLA (1980) and is a Board Certified Human Factors Professional

B. Art & Design

By Ken Goldberg, Professor UC Berkeley

Art and Design Ken Goldberg, UC Berkeley In this Invited Survey, I'll present case studies on the design of networked interactive artworks that involve nature and technology. Through these, I'll discuss the design process, methodology, and contrasts between art and engineering aesthetics. These projects range from the Telegarden, an internet installation that allowed remote participants to control a robot to view and plant seeds in a living garden; Ouija 2000, a collaborative interface for remote communication with spirits; Tele-Twister, a networked version of the 1960's party game; and Demonstrate, a remote controlled robot camera exploring issues of privacy in public places. I will encourage discussion about unorthodox interface design issues that arise in media art involving physical spaces, such as: aphid infestations, superstition, old pajamas, and time delays.

Biography

Ken Goldberg is an artist and professor of engineering at UC Berkeley. His artwork has been exhibited at the Venice Biennale, Walker Art Center, Ars Electronica (Linz Austria), ZKM (Karlsruhe), Pompidou Center (Paris), ICC Biennale (Tokyo), Kwangju Biennale (Seoul), Artists Space, The Kitchen, and the Whitney Biennial. He has also held visiting positions at MIT Media Lab, Art Center College of Design, and the San Francisco Art Institute